Matchwood Privacy Policy
Matchwood highly values your privacy and strictly complies with the Personal Data Protection Act. Please carefully review the following details of our Privacy Policy. Should you have any questions, feel free to contact us.
Scope of Privacy Policy
This Privacy Policy explains how we collect, process, and manage personal data when you use our website services. It does not apply to external linked websites or personnel not authorized or managed by Matchwood.
Data Security
We prioritize the security of our members' personal information. Without your consent, we will never disclose your data to third parties unrelated to our services. Please keep your password and personal information confidential, and always log out after using Matchwood services—especially when sharing or using public computers.
Collection, Processing, and Use of Personal Data
You are not required to provide personal information (e.g., name or email) simply to visit our site. We only collect such data when you explicitly provide it, for example, when registering as a Matchwood member, subscribing to newsletters, using services, or participating in activities. Collected data may include your name, email, birthdate, gender, and postal code. Additional information may be gathered for identity verification.
We use this data to authenticate your identity, process orders, deliver products, handle payments, provide services, manage subscriptions, and update our records. Provision of required information is necessary to access certain services.
For service improvement, we also collect anonymous statistics on website traffic and user behavior, which do not identify individuals. This data helps us analyze user interests and enhance our offerings. Such aggregated data is strictly confidential and never publicly disclosed.
Unless legally required or with your consent, your personal data will not be shared or used beyond the stated purposes.
Data Access and Protection
Only authorized personnel may access your personal data. If third-party service providers are engaged, they are bound by confidentiality obligations and subject to strict oversight to ensure compliance.
Data Retention and Deletion
We retain your personal data during your membership and for up to five years afterward, unless longer retention is required or permitted by law. For corrections or deletion requests, please contact our customer service for prompt assistance.
External Links
Our website may contain links to external sites. These sites are not governed by Matchwood’s Privacy Policy. Please review their respective privacy policies when visiting.
Sharing Personal Data with Third Parties
We do not sell, rent, trade, or share your personal data with others, except in the following cases:
With your written consent.
As legally required.
To protect your vital interests.
For public interest statistics or academic research, with anonymized data.
To address violations of our Terms of Service or to protect user or site interests.
When beneficial to your rights.
When third-party contractors are engaged, under strict supervision and confidentiality.
Data Security Measures
Our servers are protected by firewalls, antivirus software, and other security measures to safeguard your data. Third-party service providers are similarly required to maintain strict confidentiality and compliance.
Accessing or Correcting Your Data
Members may request to review, copy, correct, supplement, suspend processing, or delete their personal data by contacting customer service. We will respond promptly.
Cookies
To enhance your experience, Matchwood uses cookies—small files stored on your device to recognize users and remember preferences. Cookies do not contain personal data that can be used to contact you. You may configure your browser to notify you of cookie settings or to block cookies; however, this may affect some site functions.
Third-Party Links
Our website may include links to external sites beyond our control. We are not responsible for their content or privacy practices.
Policy Updates
Matchwood may update this Privacy Policy due to legal, regulatory, or internal changes. Significant revisions will be announced on our website with the updated policy available.
Data Access and Deletion Procedures
Members can view authorized name and email information in their account, used solely for membership and order purposes.
Deletion or suspension requests can be submitted via the “Contact Us” section on the website.
For related inquiries, please email: matchwood2008@gmail.com
If you have any questions regarding your privacy or this policy, please do not hesitate to contact us.
